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Privacy Policies

This policy applies only to the EnergyIQ global website, where visitors learn about
the product, connect their inverter systems, or access documentation.

Table of content

Information We Collect

Information You Provide Voluntarily When interacting with our landing page, you may provide:

  • Contact information (e.g., your name, email) when submitting forms.
  • Feedback or inquiries sent through our support or contact sections.

This information is only collected when you choose to provide it.

Automatically Collected Information When you visit the EnergyIQ landing page, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring websites
  • Basic analytics for performance and security

This data is strictly aggregated and used only to understand website performance and improve user experience.

Cookies & Tracking Technologies We may use minimal cookies for:

  • Session management
  • Basic website analytics
  • Improving site loading performance

How We Use Your Information

We use the information collected on the EnergyIQ landing page to:

  • Provide product information and onboarding guidance
  • Display documentation and support content
  • Improve website experience and performance
  • Respond to inquiries or support requests
  • Prevent abuse, spam, and security threats

We do not sell or share visitor data with third parties for marketing or advertising.

How We Protect Your Data

We take data protection seriously and implement:

  • HTTPS encryption
  • Secure form submissions
  • Firewall and anti-bot protection
  • Regular site monitoring and logging

The EnergyIQ landing page does not store sensitive personal data, login credentials, or inverter system data.

Connected Inverter Systems & Third-Party Responsibility

EnergyIQ connects to third-party inverter brand cloud APIs (such as Victron VRM, Growatt OpenAPI, and Solarman) to retrieve energy data on behalf of the user.

This means:

  • Each user authorizes EnergyIQ to access their inverter data using credentials they provide
  • EnergyIQ retrieves and stores this data solely to power the platform's features
  • EnergyIQ does not share inverter credentials or energy data with any third party
  • Users are responsible for ensuring their inverter brand account credentials remain secure
  • Users whose inverter brands do not have a cloud API are responsible for the accuracy of any manually entered data

Policy Update

We may update this Privacy Policy periodically.

  • The "Last Updated" date at the top will reflect changes.
  • Continued use of the landing page constitutes acceptance of updated terms.

Contact Us

For questions regarding this policy, please contact: EnergyIQ - Privacy Team Email: support@energyiq.com

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